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Visa Card Protection Resources

Protect your card.

With Visa card resources from PCU you’ll be able to stay on top of your card with transaction alerts, travel notifications, and more!

Mobile phone with PCU Credit Cards and passport

Travel Notifications

Don't forget to put travel notifications on your PCU Debit and Credit Cards to ensure seamless card usage while out of town.

When using ‘My Cards’ in the Mobile App, scroll down to find “Manage Travel Plans.” Next, look for “Add Travel Plan.”

For security purposes, you will receive a security code by text; enter the code on the screen for verification. Choose the destination (by Country or State), the date of departure, the date of return, and click "Submit."

You can also call our Member Solutions Team at (850) 769-3306 or visit a branch to notify PCU of your travel plans.

Text Transaction Alerts

With MyCards transaction monitoring, keeping your card safe is as easy as sending a text. Our MyCards service allows you to instantly keep tabs on all legit or suspicious Debit Card activity, anytime, anywhere through your smart card.

Download the PCU App Featuring MyCards:

Download in Apple App Store ButtonDownload on Google Play Button
Getting Started:
  • If we have your mobile phone number on file, you don't have to do anything. It's really that easy. If there is suspicious activity, we'll send a text alert right away.
  • If you need to update your mobile phone number give us a call at (850) 769-3306.
  • Message and data rates may apply. Check with your mobile carrier for details.

Important Phone Numbers

To report lost/stolen credit cards

(866) 820-2989

To report lost/stolen debit cards

(800) 472-3272
Our monitoring service may call you to verify unusual activity on your card. These are legitimate calls.

Credit Card Unusual Activity

(866) 820-2989

Debit Card Unusual Activity

(800) 472-3272